Get in Touch With Us
Got a question about something you've read on Non Gamstop Casinos, spotted an offer that needs checking, or want to tell us about your experience with a casino not on GamStop? This page covers how to reach us, what we can help with, and how quickly you can expect to hear back.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies. Include a short summary of what your enquiry is about so we can get back to you with something useful rather than a generic response.
We aim to reply within two working days. During busier periods it may take a little longer, but every message does get a response.
What We Can Help With
- Questions about a listed casino — If you want more detail on a brand featured on our list of the best non GamStop casinos, including how an offer works or what to check before signing up, ask away.
- Corrections — Welcome offers, licensing details and payment options at casinos outside GamStop can change without much notice. If something on the site looks out of date, tell us and we'll look into it.
- Content suggestions — If there's a topic around gambling sites not on GamStop, payment methods, or how ranking and reviews work that you'd like us to cover in more depth, we're open to hearing it.
- Feedback on your own experience — Whether it's about a welcome bonus, game selection, or a payment that took longer than expected, real reader feedback shapes how we assess casinos going forward.
- General enquiries about gambling outside GamStop — We're happy to point you towards information on how self-exclusion schemes work, or explain terms you've come across while researching casinos not on GamStop.
What This Page Is Not For
We're not a casino operator, so we can't process deposits, withdrawals, account verification or complaints on behalf of any brand listed on this site. Account-specific issues — a delayed withdrawal, a bonus dispute, or a closed account — need to go directly to the casino's own support team, since we have no access to player accounts or transaction records.
If you're experiencing difficulty controlling your gambling, we'd encourage you to reach out to a dedicated support service in addition to contacting us. We're glad to point you in the right direction if you mention this in your message, but we're not a substitute for specialist support.
Before You Get in Touch
A few things that help us help you faster:
- Name the casino or page you're asking about, if relevant.
- Include screenshots or specific details for correction requests — dates, figures, or the exact wording that looks wrong.
- Let us know if you're contacting us about a partnership, editorial enquiry, or general feedback, so we can route it to the right person.
- Keep account passwords, ID documents or payment card details out of any message you send us — we never need them and can't act on them.
Our Approach to Enquiries
We keep our reviews and rankings independent, and that extends to how we handle contact. Messages pointing out an error or an outdated offer are taken seriously regardless of who sends them, and no listed brand gets special treatment in how their enquiries are handled. If you've found something that doesn't match what a casino actually offers, we want to know so the site stays accurate for the next reader.
Thank you for taking the time to read this far. Whether it's a quick question or detailed feedback, we look forward to hearing from you.